Interview with Jonathan Smart

Interview with Jonathan Smart

Q. Could you briefly introduce yourself? I am leading on better Ways of Working across Barclays, a bank which is 327 years old, with 120,000 employees in 40 countries operating in a highly regulated industry. This includes the application of agile, lean, DevOps, flow, Lean UX, customer at centre, servant leadership, and so on, at scale, in order to deliver ‘Better Value Faster, Safer, Happier’.   Our focus is whole enterprise agility, end to end, not just agile in IT. This includes HR, internal audit, real estate, legal, etc.   We have and are implementing agility at scale across a diverse and complex organisation. One size does not fit all. I am a practitioner, having been applying agile principles and practices since the early 1990s, before it was called agile, spending the first part of my career as a developer on the trading floor in investment banking. This was a naturally agile environment, co-located with the customers, with ‘flow’: small iterations of work, fast feedback, small teams, all knowing the value stream in depth. Results were seen quickly. Later in my career, running business line IT departments, I’ve led many agile transformations in order to deliver better business outcomes. It’s awesome to now be servant leader on agility across a large, complex, old, diverse organisation. Lots of learning, which I will share. Q: What will your talk be about, exactly? Why this topic? I will start with sharing my top learnings from the organisational transformation to deliver Better Products Faster Safer Happier. Things that I wish I’d known about 3 years ago when we started. I will also share...
Interview with Jeff Gothelf

Interview with Jeff Gothelf

Q. Could you briefly introduce yourself? I am a coach and consultant working in the lean and agile space. I’ve written 2 books – Lean UX and Sense & Respond. I spend most of my times working companies helping them build better product development teams and organizations. Q: What will your talk be about, exactly? Why this topic? Scaling Lean in large enterprises. This topic is a key sticking point for most large organizations. They can get small teams to work together and experiment and learn but how do you scale that up to 50 or 500 teams? This talk will address this. Q: What do you think could be the main gain for participants in your session? Understanding that there are key principles, not necessarily processes, that are required for strong agile and lean growth in organizations. Q: Can you give some advice to teams/organisations that are transitioning to agile? Stick to the values, avoid blink adherence to the recipes. Q: How do you see the evolution of agile in the future? I hope it ends up simply as “the way we work” as opposed to a branded thing. Collaboration, customer-centricity and continuous learning is the only way to succeed in a digitally powered world. Q: You have given many interviews/presentations about agile. Is there a question you wish to have been asked but no one ever asked you? Hmmm….no one’s ever asked me that question....